Sears reviews

There's just a negative aura at work. My immediate boss is never happy. She never says anything nice. Meetings are all about numbers, get more numbers, bigger numbers, push the customers for more emails and credit contacts. The customers don't like it. They can't "shop their way" when they're constantly being pushed to give up personal information. They've already given everything they've got, there is no more. Quit milking the credit cow she's dry. A lot of employees are rude to each other or seem unhappy. Employees are also customers, treat them as if they had some value. As far as psychology, for god's sake give compliments to your employees! How hard would it be to say "Hey I noticed you picked up that trash" or even "I see that you were trying to do the right thing but here's where you went astray." Psychology. Lead with the good news, then gently break the bad news. Pat on the back once in awhile.

Once Sears merged with Kmart, everything changed. There is constant bickering amidst whether or not you are a "Sears" person or a "Kmart" person. Although they list hundreds of jobs on their career site, Sears is tremendously bad at promoting people from within and recognizing or taking care of associates who have been dedicated and true to the organization. The management style is "manage by intimidation" and they leave very little room for personal growth. They are extrememly behind technologically and unfortunately fail to retain top talent because of their lack of opportunities. Management does not trust the work force and they treat the majority of associates like they were rebellious teenagers who need constant micro managing.