3.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook
Pros
Good pay for field techs, Every tech I know truly cares about his work quality and feels that the customer is still number one.
Cons
Management from the top down could care less about our customers. Huge layoffs/cutbacks have created service/repair backlogs and in return moral has hit rock bottom among over-worked field techs. New field link is useless. Parts are ordered by techs and we are told "it's not in the budget for this month" Meanwhile, poor Mr. Customer who is paying huge bucks for full a maint contract suffers and his elevaotr is down for weeks.