Santander reviews

3.8

71% would recommend to a friend

(8,372 total reviews)
avatar

Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 19, 2016

Auditor

Recommend
CEO approval
Business Outlook

Pros

401K match, vacation time 4 weeks

Cons

lack of transparency, people don't know what they are doing

1.0
Sep 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are very kind; if you need help they will come to your aid.

Cons

Manager is extremely condescending and customers have an entitlement mentality due to management making empty promises and spoiling them for years. I was yelled at constantly when I first started because I actually tried to follow bank policy like you're supposed to. Funny. Additionally, the bank will use any excuse possible to rip your incentive bonus away from you every sales quarter despite how well you perform. Very disappointing.

1.0
Aug 31, 2016

Management

Recommend
CEO approval
Business Outlook

Pros

Colleagues and wondering when another bank will purchase this bank. The color red. Taking a lunch break. Going on vacation

Cons

Technology is so far behind its hard to do your job. Branch Operations are behind 15 + years, Online Banking never works, systems go down in the middle of transactions and the amount of time the system takes to complete a transaction is back in typewriter days. Instead of fixing technology, the focus is on customer service when the customers don't have the tools and other banks offer to streamline their banking. You get the same Leads to call customers and hound them for business because a lot of people never heard of the bank.

Viewing 235 - 237 of 8,372 Reviews

Glassdoor has 24,683 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.