Santander reviews

3.8

71% would recommend to a friend

(8,371 total reviews)
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Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The only good is that they pay a high Hourly rate compared to any other collection agency but the bonuses are very low.

Cons

Bad management, Horrible systems, slow networks, very dark moral, communication from upper management to entry level rep is horrible. None of their departments are on the same page with company policies and procedures. They just treat you badly unless your a manager and then your treated badly by your manager lol. Horrible Place to work.

1.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

They are a global company.

Cons

ESG initiatives while great on paper are not executed. The culture is toxic and when employees speak up they are retaliated against. I tried this and was laid off even while including HR in many communications and completing an anonymous work survey. Leadership nor HR did anything to help the employees including me. I was a great performer for all my years there and was treated horribly by leadership in my last months. The purpose of this review is to share what I would have shared in my exit interview. I requested one and Santander declined.

1.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

You get to see how IT shouldn't be done

Cons

IT has a 60% turnover rate because it’s so messed up. With each Director/CTO turnover we hope that things will improve but they never do. This company runs things as if it was the early 2000’s. The leaders are full of pride and will not engage vendors or ask for help. They constantly throw contractors under the bus and use them as scapegoats when things go wrong when it’s our leaders who never plan. They only think one-step ahead and don’t understand the concept of residual impacts. Some departments complain about not having manpower, but never adjust their justification for more resources. They implement “solutions” that have a more negative than positive impact on the business and simply don’t care. This company had promise 5+ years ago, now with the current leadership in place, it’s a disaster. Every good employee has left or is looking. Save yourself an ulcer and look elsewhere.

Viewing 199 - 201 of 8,371 Reviews

Glassdoor has 24,678 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.