Does Sanctuary pay their employees well?

According to anonymously submitted Glassdoor reviews, Sanctuary employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sanctuary. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sanctuary?

56% of Sanctuary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sanctuary 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sanctuary?

Care Assistant (14) , Housing Officer (13) , Project Worker (13) , Manager (8) , Support Worker (8) , Administrative Assistant (7) , Project Manager (7) , Customer Service Representative (6) , Carer (5) , Local Service Manager (5) , Operations Manager (5) , Team Leader (5) , Customer Service Advisor (4) , Customer Service Officer (4) , Building Surveyor (3)

What are the pros of working at Sanctuary according to real employee reviews?

"Great company to work for good pay and understanding" ((in 23 reviews)); "Helpful, friendly staff." ((in 15 reviews)); "Working (for the most part) with great colleagues and having a challenging job" ((in 14 reviews)); "Great people to work with & a super company" ((in 14 reviews)); "Manager was supportive as were most of the colleagues I worked with." ((in 11 reviews))

What are the cons of working at Sanctuary according to real employee reviews?

"Poor management and unable to be in full control of your diary." ((in 37 reviews)); "hours are long like 14 hours…u kidding?" ((in 8 reviews)); "Terrible senior management." ((in 7 reviews)); "6. Bullying not dealt with effectively." ((in 6 reviews)); "Opportunities for external training/qualifications are limited" ((in 5 reviews))

Sanctuary reviews

3.1

56% would recommend to a friend

(357 total reviews)

Craig Moule

51% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

357 reviews

1.0

Sep 18, 2015

Poor......very poor!

Project worker

Recommend

CEO approval

Business Outlook

Pros

There are none that I am aware of.

Cons

Glorified rent collecter. Long shifts and antisocial hours for minimum wage. Poor conditions and low morale.

Sanctuary Response

9y

We're very sorry that you didn't enjoy your time with us. If you'd like to send us further details so that we can discuss the concerns you had, please email resourcing.team@sanctuary-housing.co.uk

5.0

Aug 2, 2015

Found the staff very helpful, approaclable and professional

Finance officer

Recommend

CEO approval

Business Outlook

Pros

When my Multiple Sclerosis started to kick in , all reasonable adjustments were made. My hours were cut to a more achievable level. I was given access to a locker where I could store a change of clothes for if and when I soiled or leaked. Also had access to shower for cleaning myself. Once when I soiled near the front door , a member of security asked what had happened, then , while I cleaned myself, he tidied up outside. overall everyone one helpful , especially Laura Jones from HR who made all possible for me to work for Sanctuary

Cons

None. I had to leave the job as travelling to Worcester was an issue, I lived in Cheltenham

Sanctuary Response

9y

It's fantastic to read about your positive time with us, and we're sorry that you had to leave! Good luck with the rest of your career.

5.0

Jun 24, 2026

Test environment has pros and cons

Digital marketing manager

Recommend

CEO approval

Business Outlook

Pros

Test test test test test

Cons

Test test test test test egg

Viewing 94 - 96 of 357 Reviews

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Sanctuary reviews

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Ratings by demographic groups

Reviews by job title

Poor......very poor!

Found the staff very helpful, approaclable and professional

Test environment has pros and cons

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