Does Sanctuary pay their employees well?

According to anonymously submitted Glassdoor reviews, Sanctuary employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sanctuary. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sanctuary?

57% of Sanctuary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sanctuary 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sanctuary?

Care Assistant (14) , Housing Officer (13) , Project Worker (13) , Manager (8) , Support Worker (8) , Administrative Assistant (7) , Project Manager (7) , Customer Service Representative (6) , Carer (5) , Local Service Manager (5) , Operations Manager (5) , Team Leader (5) , Customer Service Advisor (4) , Customer Service Officer (4) , Building Surveyor (3)

What are the pros of working at Sanctuary according to real employee reviews?

"Great company to work for good pay and understanding" ((in 23 reviews)); "Helpful, friendly staff." ((in 14 reviews)); "Working (for the most part) with great colleagues and having a challenging job" ((in 14 reviews)); "Great people to work with" ((in 13 reviews)); "Good salaries in certain jobs" ((in 12 reviews))

What are the cons of working at Sanctuary according to real employee reviews?

"Poor management and unable to be in full control of your diary." ((in 38 reviews)); "6. Bullying not dealt with effectively." ((in 8 reviews)); "Terrible senior management." ((in 7 reviews)); "Long hours sometimes without break" ((in 7 reviews)); "Opportunities for external training/qualifications are limited" ((in 4 reviews))

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Sanctuary

Sanctuary reviews

Compare reviews

3.1

57% would recommend to a friend

(355 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

355 reviews

1.0

Mar 21, 2026

Virtual signalling no integrity

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Sanctuary accommodates life outside the company adjusting hours and work locations wherever possible

Cons

There is a culture of no accountability. No one is held accountable for bad service/inefficient working practices The company extols its diversity/positivity/integrity while providing inadequate working environments for front line employees and an inexcusably bad repairs service for its premises. There is a tick box culture that encourages outdated and irreverent checking procedures rather than progressing and implementing controls that are relevant and effective

1.0

Mar 8, 2026

AVOID * AVOID * AVOID

Compliance coordinator

Recommend

CEO approval

Business Outlook

Pros

Disgusting place to work make it sound a good place to work but it's not long before the cracks start to show.

Cons

As a compliance Caretaker I ended up covering for cleaning operatives, the job role is a blame game, management have there favourites, experienced some bullying and when addressed brushed under the rug. Treated differently from other members of the team. No more blaming me for the things other did.

3.0

Feb 1, 2026

Average employer

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good team and good support

Cons

Pay reviews and possible increases not discussed enough

Viewing 4 - 6 of 355 Reviews

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Jobs at Sanctuary

Customer Care Coordinator

Basildon, East of England, England

£33K - £34K /yr

(Employer provided)

View job

Customer Lettings Coordinator

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