Does Sanctuary pay their employees well?

According to anonymously submitted Glassdoor reviews, Sanctuary employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sanctuary. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sanctuary?

57% of Sanctuary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sanctuary 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sanctuary?

Care Assistant (14) , Housing Officer (13) , Project Worker (13) , Manager (8) , Support Worker (8) , Administrative Assistant (7) , Project Manager (7) , Customer Service Representative (6) , Carer (5) , Local Service Manager (5) , Operations Manager (5) , Team Leader (5) , Customer Service Advisor (4) , Customer Service Officer (4) , Building Surveyor (3)

What are the pros of working at Sanctuary according to real employee reviews?

"Great company to work for good pay and understanding" ((in 23 reviews)); "Helpful, friendly staff." ((in 15 reviews)); "Working (for the most part) with great colleagues and having a challenging job" ((in 15 reviews)); "Great people to work with & a super company" ((in 15 reviews)); "Good work/life balance" ((in 8 reviews))

What are the cons of working at Sanctuary according to real employee reviews?

"Poor management and unable to be in full control of your diary." ((in 37 reviews)); "Manager was abusive and manipulative" ((in 11 reviews)); "hours are long like 14 hours…u kidding?" ((in 8 reviews)); "Terrible senior management." ((in 7 reviews)); "6. Bullying not dealt with effectively." ((in 6 reviews))

Sanctuary reviews

Compare reviews

3.1

57% would recommend to a friend

(355 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

355 reviews

3.0

Aug 3, 2016

Good Pay but they need to enter the modern day world!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay Nice people Good location Lots of opportunities

Cons

No parking Stuck in very old fashioned ways, staff aren't allowed fridges, or dishwashers, flexi-time removed, not flexible in terms of working from home, dress code is closely monitored, sometimes feels like we are in 1940's Germany.

Sanctuary Response

9y

Thanks for taking the time to leave a review.

5.0

Jul 15, 2016

My experience

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Been very good with me. Very encouraging with retraining. Managers are excellent. Great place to work.

Cons

Tenants. Some come be so rude. The don't take responsibility for there actions and do what they like, re. ASB calls.

Sanctuary Response

9y

We're delighted that you're enjoying working with us and that you've found the training we provide useful.

2.0

Jun 28, 2016

Poor management

Health and safety

Recommend

CEO approval

Business Outlook

Pros

The team I worked with was a Good team to work with and very supportive but does depend on the team you are in

Cons

Poor management and unable to be in full control of your diary. Things get put in which you have to do

Sanctuary Response

9y

Thanks for your review, and ensuring that our staff receive the relevant training is very important to us. Could you send us more details so that we can discuss things further with you? Please send an email to resourcing.team@sanctuary-housing.co.uk

Viewing 337 - 339 of 355 Reviews

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Jobs at Sanctuary

Customer Lettings Coordinator

Customer Care Coordinator

Basildon, East of England, England

Assistant Accommodation Manager

Sanctuary

Sanctuary reviews

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Reviews by job title

Good Pay but they need to enter the modern day world!

My experience

Poor management

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