Sam's Club reviews

3.3

51% would recommend to a friend

(12,873 total reviews)
avatar

Latriece Watkins

63% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Sam's Club offers good salaries and decent benefits to it's assistant managers. This is a division of Wal Mart Stores Inc. so the stability of the company is never an issue. Forced relocation is no longer an issue as it was in the past.

Cons

Long hours, no balance of family time. The corporate office has a policy that if followed would give a fair balance of family time however, this policy is laughed at by General Managers and District Managers. To voice a concern to a higher level would bring about retaliation. Another downside is that feedback is not very well accepted on acted on.

5.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Management really treats you with respect and it is not above them to help members and employees when needed. Everyone works as a team. It is a great place to work! The club is really fair about needing time off for appointments. The best part is I attend school full time and they are willing to work around my school schedule as needed. Management is always there to help whether it be putting out stock, or working the front end with cashier's. At the end of the night management will even thank you for your hard work. They let you know how much they appreciate your efforts.

Cons

It is hard to get full time employment.

4.0
Dec 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Ability to do learn many things within the club. There are so many opportunities to get your foot in the door of a new career. Even if you are only using the job for school, there are different things to do so you are not bored. Examples, Photo Lab. You can learn to develop one hour pictrues, handle photo chemicals, calibrate printers, etc... Connection Center: You can learn about multiple carriers, activate phones, handle customer issues regarding cell carriers. Optical: become a liscensed optician, learn how to adjust, measure, fit glasses and contacts. Work in a Doctors office doing prescreenings. Learn all the different types of lens being made and materials. Also, the multiplude of contacts. Bakery: learn how to mass produce baked goods and decorate cakes. Mixing batter, storing large amounts of goods. It's a great way to see if being a baker is for you. Jewelery: Here you get to learn about gems, quality of stones and how to sell them. You also do special orders, so you create contacts in the field. You will learn how to inspect rings, earrings when they arrive to determine if they are of the quality that the customer deserves. Meat: Learn cuts of meat, how to trim fat, and such. Handle different kinds of meat, and how to process the cuts safely. Also, follow USDA guidelines on handling recalls. Which happens. Pharmacy: This area allows you to learn how to fill prescrips, handle confidential information, and work on understanding federal law regarding medications. All that and all the normal retail opportunities is why I would recommend Sams Club.

Cons

My biggeast gripe about Sam's Club is the raise system. You ONLY get one raise per year and that is on your anniversary. It's either a 0 cent raise, 40 cent, or 60 cent. If you do not move to different areas with higher pay scales, this simply does not inspire one to stay with the company for long periods of time.

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Glassdoor has 14,126 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.