Sam's Club reviews

3.3

50% would recommend to a friend

(12,889 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,889 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Apr 27, 2011
Recommend
CEO approval
Business Outlook

Pros

the pay is well, raises can be great ways of raising your pay a couple times, pretty okay with scheduling hours, alot of opportunities for a variety of positions

Cons

rude supervisors, management is sometimes a bit incompetent, not very flexible with changing your schedule (only allowed twice a year), impossible to get shifts covered due to company policy

1.0
Apr 22, 2011
Recommend
CEO approval
Business Outlook

Pros

- Starting pay is above minimum wage - As a college student they work around your school schedule - Free Sam's Club membership - Profit sharing once a year - Easy to "move up the ladder" - Casual work environment - Store closes a lot earlier than most retail businesses

Cons

- Rules are constantly changing so there isn't much organization with how things are done. - New hire training is a waste of time - Open door policy is a joke! -Cashiers are expected to sale warranties, plus memberships, and credit cards to members who, 99% of the time, don't want to be sold anything (which leads to members becoming angry, especially when the checkout lines are extremely long). - NEVER enough cashiers scheduled to work, so the lines are constantly long, even on slow days. - There is usually only one front end supervisor scheduled to assist several departments; this causes cashiers to wait for an extended period of time just to receive change, a void, or any type of assistance. Members become angry. - Did I mention the angry members?? - Standing on hard concrete for 5 to 8 hours a day. - After standing for about 5 to 8 hours a day doing heavy lifting, cashiers are required to stay after work to assist with cleaning and reorganizing the store (which is what floor associates and night shift are responsible for). - Items are sold in bulk so there is a lot of heavy lifting ( you have to lift up to 50lbs) - Very easy to move up in management with little education/training. This lead to having supervisors/managers who are incompetent (bad attitudes, poor communication skills, horrible people skills, completely clueless as to whats going on/what they're doing). - During the warm seasons the front-end area is unbearably hot ( as the air and heat are controlled from home office!) - Employees only get discounts on produce (fresh fruit and veggies only) that are over priced in the first place

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Glassdoor has 14,143 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.