Sam's Club reviews

3.3

51% would recommend to a friend

(12,896 total reviews)
avatar

Latriece Watkins

62% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jul 29, 2012

Former cashier

Recommend
CEO approval
Business Outlook

Pros

- Flexible scheduling. At my previous job, I always worked 12 to 8 pm, so working 9 to 5, or 9 am to 1 pm was very refreshing! - Lunch breaks ( At the job before this, we did not get lunch breaks. ) - Decent hours during the summer time. ( over 28 every week ) - Free membership - Pay a little higher than average

Cons

- Extreme pressure to sell Plus memberships and lines of credit. If you were asking people, COS's would not think you were asking and would yell at you. Selling the credit was always easier than the Plus membership. - I know this is NOT the same across all Sam's Club, but a few of the COS's I worked with were very rude to me. With regards to the Plus membership upgrades, there was one in particular that would threaten to fire me if I didn't get enough. I know they had to let me know I needed to get more upgrades, but they did NOT do it in a nice way. They would threaten and harass me to get them. - Heavy lifting, but if you ask a customer nicely to help you they usually will help you lift it. Being a Sam's Club cashier was NOT for me ( personality wise and goal wise ) but it was a learning experience.

2.0
Jul 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay If you did your work- you'd be ok

Cons

Late nights- we didn't leave til midnight, sometimes 1AM. Managers would get mad and state that they have lives they need to attend to, so do we! Favoritism- Managers make a point on who their favorites are. If you were one, you could expect a lot of opportunities for moving up in rank, if you weren't, forget it. Level of standards- It's good to have a certain level of standards, but the standards at the club i was employed at were ridiculous. Managers would expect things to be "laser-beam straight" Gossip- Try to keep to yourself, especially on personal issues, don't necessarily trust anyone. Fake people- Co workers can be and are entirely fake- they'll act friendly to your face, but will sit in the breakroom trashing everyone behind their backs. You can get fired easily without warning for extremely dumb reasons, but as long as you did your job and didn't upset any of the management, you'd be fine. Managers: The club manager was great for the most part, but some managers were rude, disrespectful, and would tear some associates down.

Viewing 12595 - 12597 of 12,896 Reviews

Glassdoor has 14,151 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.