Former cashier - Cashier Sam's Club Employee Review

1.0
Jul 29, 2012
Recommend
CEO approval
Business Outlook

Pros

- Flexible scheduling. At my previous job, I always worked 12 to 8 pm, so working 9 to 5, or 9 am to 1 pm was very refreshing! - Lunch breaks ( At the job before this, we did not get lunch breaks. ) - Decent hours during the summer time. ( over 28 every week ) - Free membership - Pay a little higher than average

Cons

- Extreme pressure to sell Plus memberships and lines of credit. If you were asking people, COS's would not think you were asking and would yell at you. Selling the credit was always easier than the Plus membership. - I know this is NOT the same across all Sam's Club, but a few of the COS's I worked with were very rude to me. With regards to the Plus membership upgrades, there was one in particular that would threaten to fire me if I didn't get enough. I know they had to let me know I needed to get more upgrades, but they did NOT do it in a nice way. They would threaten and harass me to get them. - Heavy lifting, but if you ask a customer nicely to help you they usually will help you lift it. Being a Sam's Club cashier was NOT for me ( personality wise and goal wise ) but it was a learning experience.

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
3w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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