Sam's Club reviews

3.3

50% would recommend to a friend

(12,889 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,889 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Aug 14, 2010

I regret it. . .

Recommend
CEO approval
Business Outlook

Pros

Some of the cashiers I work with are cool thats about it.

Cons

I've only worked for Sam's for about a month now. If I wasn't desperate for a job I would have left days ago. They force all the cashiers to sell credit cards/plus memberships. Your constantly being watched and hounded by a COS to sell, sell, sell! What I hate the most is, when your trying t sell it to someone and a "plus champion" comes and pretty much takes over by putting in their 2 cents and takes credit for the sale. Everyday I have to worry about this! Its way too much pressure on a person! I go home everyday depressed. I'm sure my fiance is tired of me complaining lol. I'm in the process of looking for a new job right now. I can't take this place anymore. If anyone is thinking about working as a cashier at Sam's don't bother. If you want to be stressed and overworked go for it!

1.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

It's better pay than you will get from Walmart. If you work really hard, catch on fast, go above and beyond(do more than your paid for) do everything managers ask, volunteer for everything and keep your mouth shut you will be promoted in time...don't forget to be real chummy with managers.. This was me for about 6 months.

Cons

On my eval I was told to voice my opinion and talk to my team lead and manager about things I did not agree with. Otherwise I was given an outstanding on eval. I was really liked up to this point and was told I was next in line for Grocery Team Lead. By my 8-9th month I was not like. So, work hard, keep your mouth shut and you will be promoted. General Manager listens to Assistant Managers over anyone, Assistant Managers listen to Team Leads over anyone, Team Leads are out to make themselves look good to get promoted. Open Door policey does not happen. If you complain to the GM about a Team Lead or Assistant Manager it is somehow lost and nothing happens. Walmart needs a union.

1.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Great way to meet new people 2. Decent pay- a little over min wage 3.

Cons

1. If your not popular, a COS, Team Leader, or Manager. Then you have no say so in ANYTHING!!! 2.Why are mangers always on their phone? -Well i cant speak for every Coach, but mine are always on the phone!!! If their not on the phone then their in the office sitting down talking to each other. 3.At the morning meeting we have we talk about our credit sales and plus sales, and they thank eveybody, BUT THE CASHIERS WHO ARE BASICALLY GETTING THEM ALL!!!!!! 4. Members are Terrible. Most of them are old and dont really know how to use a credit card 5. Management are always pushing credits and pluses, but dont want to show you how to get one. 6. "Just get one" is not very motivating!!! Ya cant force people to but something they dont want. I could go on but im not allowed to vent!! lol

Viewing 109 - 111 of 12,889 Reviews

Glassdoor has 14,143 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.