Sam's Club reviews

3.3

50% would recommend to a friend

(12,889 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,889 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jun 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Met some cool people Flexibility with your schedule In a tough economy they will hire you in with little work experience.

Cons

-Dealing with rude customers. -Never schedule enough workers. Lines always long. Let's not get greedy Walmart. How about instead of saving an extra 60 dollars we schedule another worker. This is a billion dollar corporation, it's not asking for much. -Too much gossip and drama at times. Like high school all over again. -Sometimes dull and repetitive. -Pressure to ask every member every time about upgrading their accounts and applying for credit cards. Sometimes management hides and watches you. Members have to hear all about it from both greeters at the door and sometimes even from a person independently paroling the store. And this is even if they get past the pestering direct tv and home improvement salesmen directly following the 2 greeters. By the time the member gets to you at the checkout they are annoyed and fed up and take it all out on you if you even open your mouth. -Not enough incentive for all the work you put in to sell. For example you get a top down sale for 100 dollars. Any other sales job out there you would receive a cash commission. Here you receive a mini candy bar and sometimes a balloon to put up next to your register. The once a year Sam's Share bonus isn't enough. Most people can't even take advantage of it because it's given out only one time in February. -Need supervisor assistance for everything. It takes forever to get somebody over for a key turn. You need it for opening your register, price overrides over 5 dollars, signing a customer up for credit or plus, suspending or aborting a transaction, etc. After a few months of good work let a cashier take on some responsibility. You trust us with thousands of dollars worth of transactions a day, let us be able to open our register or handle a 5 dollar price override.

1.0
May 31, 2011
Recommend
CEO approval
Business Outlook

Pros

It paid SOME of the bills and it was local.

Cons

UNDER PAID and OVER WORKED (Under Evaluation once a year) you only get a pay raise once a year the minimum 35 cents and the most 45-50 cents but there is allowed the 60 cent raise BUT NO one gets that ! You have to be a perfect employee (they tell you) but its a lie they STILL won't give it . Still expected to do more.They keep you poor financially and they hurt the economy by doing so. They keep the poor, poor ! NEVER get paid for your over time. They make you cut your hours off your shift the next day. The management is young and immature,have no people skills and inexperienced . Sams club has no business putting young people in charge when they haven't experience in that field or the respect to the older adults.They tell you they respect the individual-they don't. A 22 year old telling and giving a 40 year old advice on "how to do their job" and talking with no respect Even though the older person has been doing their job for 14 years and they just hired this 22 year old to run the department ??? Something is definitely wrong with this Wal-Mart Corporation when you have to hire young people. Why because you don't want to pay someone with experience the right money?

Viewing 106 - 108 of 12,889 Reviews

Glassdoor has 14,143 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.