Sam's Club reviews

3.3

50% would recommend to a friend

(12,882 total reviews)
avatar

Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The environment is very fast paced. There are lots of people employed at the facility so it it nice to work with all kinds of backgrounds etc. There are always several managers on duty so assistance is there when you need it. The company does a great job of keeping the employees happy with incentives, and contests.

Cons

The support from Home office is non-existent. If you need hours to schedule for an event they are not given to you. Then when the results are not executed to standard "accountability" is thrown around. The hours for management are grueling. A 10 hour day turns into 13 easily. At times you are expected to train yourself in areas that you are not familiar with. You are the asked to train someone else how your ability to "wing it". Open door policy = BS ! If you are wanted out you're gone, there is no Union to help you and as I just mentioned, do not buy into the crap about the open door"

2.0
Sep 28, 2014

Too much stress and pressure.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Okay pay, aren't closely disciplined for attendance, free lunches sometimes. The place overall is okay to work for, but you are kind of treated like another number.

Cons

If you're a cashier, management makes you use underhanded tactics and forces you to harass people to upgrade their membership or sign up for sam's club credit. You can ask people, but that's never enough. As my supervisor told me, "don't give them a chance to say no." I feel they are a company where people get treated like another number. There's a lot of pressure to get those sales.

2.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

for kaizer health insurance it is very cheap only about $13 per paycheck taken out. Optical insurance is only about $3 so it is very affordable

Cons

Over worked and under payed. Raises only go up a few cents once a year. They pay way less then deserved and they do not acknowledge the good that you do for the company. Little to no room to grow or move departments. They hire from outside to fill in spots that are open rather then give them to employees that have been working there for years.

Viewing 85 - 87 of 12,882 Reviews

Glassdoor has 14,136 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.