Sam's Club reviews

3.3

51% would recommend to a friend

(12,872 total reviews)
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Latriece Watkins

60% approve of CEO

44% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Feb 12, 2013

Don't work here!

Recommend
CEO approval
Business Outlook

Pros

Really the only plus to working as Sam's Club is the flexibility of hours and you get a free (Basic) membership and only a 10% discount on produce

Cons

They are cutting hours like crazy and handing over more responsibility. People are stretched to the maximum amount of responsibility because they won't schedule enough people, and then members are unsatisfied because there are long lines and nobody to help them.

1.0
Jan 22, 2013

Wrongful firing

Recommend
CEO approval
Business Outlook

Pros

The Friendly Co-Workers' were nice to work with.

Cons

they fire people when there in the mood and that person's not in there click

1.0
Dec 18, 2012
Recommend
CEO approval
Business Outlook

Pros

From a distant view Sams is a very good place to work with many opportunities to grow. They have a lot of training they have you do to get you started and on the same page covering a variety of topics that are industry related. This job involves a lot of standing on your feet and walking on cement floors. Good for people who want to move about in their jobs. There are yearly bonuses given out to the employees, which is very nice too.

Cons

This is not a healthy place to work unless you love to gossip and tear other people down behind their backs. The bullies are in charge here and they are in the top levels of this organization on down. Many of them have been in this facility for years and aren't going anywhere. Anyone wanting to move upward has to navigate this hostile gang - be just like them or pretend to be. It is a VERY stressful and harassing environment causing a high turnover rate. The mean-spirited attitudes and treatments are, ironically enough, completely against Sams Club policies. They do not fear reprisals or sanctions due to their alliances, which protect them and they cover for each other. Confidences are not kept by management regarding personal information, it is disseminated to the masses (associates/friends/family). All work schedules are posted in the break room so everyone knows when you will be on shift for the next 3 weeks. Lower associates are worked like robots while supervisors/management stand around laughing and talking (not work related business). There is no one to make them do their jobs as they should, while they can nitpick associates past the point of harassment with immunity. Management/Supervisors also have a tendency to give directions to associates not assigned to them as though they have authority over every "lesser" associate. Try having a group full of "bosses" directing you (often contradicting one another) and see how you like it. The environment has the feel of insanity to it especially when supervisors won't stay on the same page due to power struggles they can have with each other (for future career goals) and associates get stuck in the middle of them. Communication is a problem here too. They do not communicate well to everyone. Some associates have some information, others have other information and it is rare we all have all the information to do our jobs (events, sales, etc.). Ridiculous and very unprofessional.

Viewing 43 - 45 of 12,872 Reviews

Glassdoor has 14,124 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.