Sally Beauty reviews

3.1

38% would recommend to a friend

(3,537 total reviews)
avatar

Denise Paulonis

40% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jun 21, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

Fun, exciting work and great people

Cons

Pay is not competitive, no work-life balance, more responsibility and work hours than similar positions at other companies

1.0
Nov 4, 2016

Sally Beauty Home Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work as a spring board to a better job in the future someplace else Café on site

Cons

Executives talk the talk - never walk the walk High turnover (quitting or getting fired) Gossiping is common among managers Not a place to establish a career Financial outlook for Sally brand doesn't look good

1.0
Feb 14, 2016

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Product & Employee Discounts. Really got to bond with your co-workers since you're all going through the same thing. Promotes from within. Good training (at least whenever I started & our Trainer was great).

Cons

Low pay. Super strict on time, taking lunches, & breaks (30min. lunch & 2 10min. breaks). Everyone was so busy, it felt like there was no time to even breathe. Made us use PTO if we were unable to come into work due to icy roads. Myself & a pregnant co-worker were told to not go to the restroom as often (apparently going during your lunch & 2 breaks is enough for everyone). Get different answers to the same questions from your various Supervisors. While I was there, 2 people had heart attacks (if that tells you anything about the stress level). Listened in on your phone calls. If you were on the phone with a customer for too long they reprimanded you. Felt like Big Brother. There was a particular person in HR that was very rude, I don't know how she got a job in HUMAN RESOURCES. She acted like you were wasting her time & would talk down to you (not sure if she's still there). I was "separated me from the Company" after an accident, but re-hired a month later (why I returned, I do not know).

Viewing 112 - 114 of 3,537 Reviews

Glassdoor has 3,704 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.