Sally Beauty reviews

3.1

38% would recommend to a friend

(3,536 total reviews)
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Denise Paulonis

40% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

30% discount and some of the customers

Cons

Constant texting and messaging from DM. Like others have mentioned. You gotta be on call 24/7. They barely train you hands on. You better know everything within two weeks of watching videos and reading some articles. You're basically training yourself. Long excruciating meetings and humiliating rituals by the DM. Be ready to be verbally and psychologically abused. Gaslighted and laughed at.

3.0
Dec 11, 2025

Not Terrible, Not Amazing

Recommend
CEO approval
Business Outlook

Pros

Worked for the same store location since 2016 and we became a little family, which is something hard to come by (though, I know this will be different depending on your manager and team), very thoughtful and caring manager, flexible with scheduling. We have had two DMs (district managers) during my time employed, both have fought for the stores/employees in our district. Sally's is very inclusive and actively strives to make the work environment accommodating and comfortable for everybody.

Cons

Very little store hours: only managers (and ASMs, if you're even able to have one at your location) get 40+ hours a week. Over my tenure of working for the company, I've seen corporate do some questionable things / make questionable decisions that affect us at the store-level. By this, I mean KPIs/weekly goals/monthly goals have changed often, and those who changed it often have never worked in a store environment, making us little-guys have to be like "hey, this isn't working and you're trying to punish us for it..." To elaborate, a lot of the time, it seems the company ONLY cares about numbers. Benefits are not the best, for full or part time, and hourly pay isn't great, but it is better than some other places.

2.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

• 30% employee discount • paid vacation and sick time

Cons

• the business requires you to be on call 24/7 • the pay for an assistant manager, no matter your experience, is extremely low (only $1 above minimum wage) • ever growing workload and demand • encouraged to never call out/use sick time • no work life balance • extreme micromanaging from higher ups

Viewing 67 - 69 of 3,536 Reviews

Glassdoor has 3,703 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.