Sally Beauty reviews

3.1

38% would recommend to a friend

(3,530 total reviews)
avatar

Denise Paulonis

40% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Sep 8, 2016

This job will become your life.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company benefits like anonymous help, college help if you're full time, and other things i never used were potentially great. I worked in a town where i knew most of the people so working with that demographic was easy and enjoyable for me. I took pride in my store, considered it my store, even though i was only training as an assistant manager. There's a lot of work to do at all times, and its a great place to get experience with every aspect of how a retail store is run.

Cons

So many times people have broken the rules and that's fine, cell phones on the floor, taking longer and un-clocked breaks, being.. human. The store has so many requirements for such little pay that of course employees are going to treat it like a minimum wage job, when they aren't paid whats TRULY deserved for the work required there. Managers are overworked and underpaid which leads to tension and a general feeling of "whatever" by almost everyone. Employees talk smack about management, and management talks smack about higher management, and so on. I guess you get that with any business, but with such small stores and high expectations, if employees were paid more, i feel a lot more would get accomplished and the turnover rate wouldn't be so high.

1.0
Aug 8, 2018

Store manager

Recommend
CEO approval
Business Outlook

Pros

Get the opportunity to meet great people as customers and some as employees and DMs

Cons

This company does not care for their employees. You are just a number for them. With their new employee actualization program they will only hire part time employees so they won't have to pay for benefits . This company is trying to get rid of employees that have been in the company for long so they can get new employees with lower pay and no benefits. This job will give you so much stress you will end up having to go to doctors for help.

1.0
Jun 1, 2020
Recommend
CEO approval
Business Outlook

Pros

I started with the company in 2003, it was an amazing company with great incentives Had the privilege to work with some amazing people

Cons

This company is barely hanging on and has been since before the pandemic. The downfall began about 4 years ago. They have wasted millions on technology that doesn’t work and much that isn’t even a necessity for a small specialty retailer. They brought in so called leaders from failing retailers , DMs that were fired from other companies and paid them more than those that were with the company for years. So now, they can see, that wasn’t the answer! The first mistake was forgetting about the professional hairdresser and barbers, then the change with the rewards program that is an absolute joke. New DMs are not trained properly so the tenured DMs take endless calls but are not recognized. The new execs wanted all tenured employees gone , and that’s what they have done. In December 2019, I resigned and have not a single regret! Be very mindful about applying for any position with this company, take a look at the reviews, they are a horrible company to work for. And the good reviews are due to HR requesting employees to post positive reviews because they are so bad!

Viewing 4 - 6 of 3,530 Reviews

Glassdoor has 3,697 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.