Sally Beauty reviews

3.1

40% would recommend to a friend

(3,538 total reviews)
avatar

Denise Paulonis

41% approve of CEO

29% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Dec 11, 2013

Stressful and Unappreciated

Recommend
CEO approval
Business Outlook

Pros

-Free products always a plus -In store discount -Always something to do -Promotes within -Incentives

Cons

The gossip and the backstabbing behind closed doors is a constant with Sally Beauty Supply. The attitude of the entire store is set by the store manager, and those in upper management do anything they can to destroy that if it's a positive environment. No joy, no fun and absolutely no spending any PERSONAL time with others who also work for the company. They set unrealistic goals and tasks for the managers, while the store is staffed by lazy and people who just do not care. They only want to promote those who are lazy and gossip mongers. I was lucky to be the only person who could have possibly been promoted due to a manager quitting. I was only a last resort because no one else would be stupid enough to take the position. I work in a VERY small store, with no room to work or breathe. We will not be relocating due to our sales. One day it was because our sales were doing really well, and the risk of relocating would lessen our sales. The next day it was because our sales were down, and relocating is very expensive and not worth it if we aren't out growing our store sales wise. We are outgrowing our store SPACE WISE. there is no room to move! You cannot expect a store our size to carry every product a store two times our size sells. But they do. The hours are crazy, as a manager I work 50+ hours a week, with a family at home. I'm paid JUST enough to pay my bills. And still struggling...Would I tell a friend this is an awesome place to work? Yes and no. Yes it is if you are working 20 hours a week, and not have to deal with any upper management. No if you are working 50+ hours a week trying to manage family life with work life and them always crashing together. It is a nice side job. Something to do part time. NOT full time.

5.0
Nov 25, 2013

I love working there.

Recommend
CEO approval
Business Outlook

Pros

Love the free products, rewards, etc. Exciting to see new trends, etc.

Cons

Staffing, if someone is sick really no one else to call to come in when the store has minimal hours aloud. Wish we had more hours, sometimes working alone can be a huge challenge to complete tasks, and offer exceptional customer service, but we still try :)

5.0
Nov 24, 2013

Sally

Recommend
CEO approval
Business Outlook

Pros

Could have been better pay but it was still a good place to work. Loved looking at the products and helping customers pick out hair dye accessories etc

Cons

I had to do the managers job cause she was going thru a divorce and I did not get a raise or any appreciation for my kindness . Was my first experience of being used as mngr cause they knew they could and wouldn't have to pay me right for it

Viewing 3424 - 3426 of 3,538 Reviews

Glassdoor has 3,705 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.