Horrible location very far from where most educated middle-class people in the city live (Pocitos, Parque Rodó, etc.), far from the Centre, far from the University. There are major errors in communication with employees at critical times, failure to understand the local culture. Failure to make simple gestures to employees, like organizing transportation on May 1 and during bus strikes when people are worried about getting home from work and there are no or few buses.
Our culture is more friendly and polite than American culture in general and not openly critical, but this doesn't mean that people are satisfied with their situation. Many very bright and capable people left the company when a Sabre customer opened a call centre in a more central location. Many of those people were furious with Sabre for delaying an increase in salary while they negotiated with the wage council. Sabre lost many excellent employees.