Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SPB

      Engaged Employer

      SPB reviews

      Compare reviews

      2.7

      40% would recommend to a friend

      (44 total reviews)
      avatar

      Mathieu SEBASTIEN

      37% approve of CEO

      34% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.6

      Work/Life balance

      2.6

      Career opportunities

      2.3

      Culture & values

      2.2

      Senior management

      SPB has an employee rating of 2.7 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SPB employee rating is 25% below average for employers within the Seguros industry (3.6 stars).

      Reviews by job title

      44 reviews
      5.0
      Jun 29, 2022

      5 years of great experience

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with. Teams are working hard and are good team players. Managers work with people in mind. The company looks for ways to grow. The customer service training is excellent. They invest in apprenticeships and qualifications. Lots of fun activities New claims platform is really good. IT team and amazing. The company rewards people for good achievements. Coaching is in the mind of seniors. Good facilities Charity events Members of senior management have a lot of experience in the field of insurance. The customer service team are some of the best people I’ve worked with.

      Cons

      I can’t tell many cons but I feel there is a bit of micro-management that can be improved upon. It’s all towards the KPI contracted.

      1.0
      Jun 27, 2022

      The Wrong Turn

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have an AC unit which is nice in the summer. I can’t think of anything else.

      Cons

      The pay. How management treat the staff. The company is failing and instead of rethinking the business strategy they would rather take it out on the staff and set unrealistic targets. The management literally scream at staff to pick up calls when they are already on one? Logic?

      Viewing 28 - 30 of 44 Reviews
      Related searches: SPB jobs | SPB salaries | SPB benefits | SPB interviews
      ReviewsSPB reviews

      Glassdoor has 112 SPB reviews submitted anonymously by SPB employees. Read employee reviews and ratings on Glassdoor to decide if SPB is right for you.