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      Royal Caribbean Group

      Engaged Employer

      Royal Caribbean Group reviews

      3.8

      66% would recommend to a friend

      (2,126 total reviews)
      avatar

      Jason Liberty

      73% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Royal Caribbean Group has an employee rating of 3.8 out of 5 stars, based on 2,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Sep 21, 2014

      Used to be a good place to work...

      Stage and production manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel around the world; Good opportunities to grow within the company; Somewhat decent pay; Good balance between work and social life; Great safety policies and training

      Cons

      Bad crew areas (either poorly maintained, or small, or both in case of the older ships); Horrible policies and rules; Employees get treated like children; With some very few exceptions, managers are usually bullies; Complete lack of privacy (to the extent that your cabin can get "inspected" anytime); Absurd amounts of irrelevant training;

      3.0
      Sep 18, 2014

      You'll Learn Some Good Customer Service Skills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company's Call Centers provide excellent customer service. This is emphasized more than talk time. Pretty decent benefits package, nice work environment.

      Cons

      Pay could definitely be better. Need to also give employees more flexibility in their schedules, Also, inter-departmental communication needs improvement

      Viewing 2026 - 2028 of 2,126 Reviews
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      ReviewsRoyal Caribbean Group reviews

      Glassdoor has 3,385 Royal Caribbean Group reviews submitted anonymously by Royal Caribbean Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal Caribbean Group is right for you.