Does Royal Caribbean Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal Caribbean Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Royal Caribbean Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Royal Caribbean Group?

66% of Royal Caribbean Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal Caribbean Group 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Royal Caribbean Group?

Manager (52) , Assistant Waiter (40) , Server/Waiter (33) , Customer Service Representative (30) , Director (27) , Analyst (26) , Bartender (26) , Intern (26) , Casino Dealer (25) , Sports Staff (22) , Youth Staff (Onboard) (22) , Bar Server (20) , Guest Services Officer (20) , Photographer (18) , Technical Stage Staff (17)

What are the pros of working at Royal Caribbean Group according to real employee reviews?

"Great Place and people." ((in 150 reviews)); "Good salary and I get to travel in different countries and meet different races of people" ((in 123 reviews)); "Good pay and travel is great." ((in 80 reviews)); "Great culture and very friendly" ((in 72 reviews)); "great opportunities to expand territory" ((in 42 reviews))

What are the cons of working at Royal Caribbean Group according to real employee reviews?

"Long hours of working plus some limited time at the ports.....but overall its the best place to grow and have a wow experience!!" ((in 90 reviews)); "No work/life balance on a cruise ship" ((in 39 reviews)); "Stress long hours bad managers" ((in 33 reviews)); "Managers, Upper Management, and staff are awful to one another and treat people as if they are worthless." ((in 23 reviews)); "Outdated contractor rules that require time off after a short contract." ((in 20 reviews))

What are employees saying about Royal Caribbean Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Royal Caribbean Group layoffs and their outlook for job security at Royal Caribbean Group in 2026.

Royal Caribbean Group reviews

3.8

66% would recommend to a friend

(2,130 total reviews)

Jason Liberty

73% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Royal Caribbean Group has an employee rating of 3.8 out of 5 stars, based on 2,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Oct 31, 2014

Best cruise experience in the world

Cruise representative agent

Recommend

CEO approval

Business Outlook

Pros

The company values it's employees, has a great work environment, partcipates in the United Way GIVE DAY each year, has a potlucks in each department.

Cons

The cons include not helping to train older employees on a continual basis. Some need better training in sales, customer service, even typing on a keyboard.

3.0

Oct 29, 2014

Pier Agent

Pier agent

Recommend

CEO approval

Business Outlook

Pros

Cruise Discounts. Fun to work at while you're going to school.

Cons

You have to work on weekends.

5.0

Oct 26, 2014

I truly enjoyed working there and found promotional opportunities excellent for those that apply themselves.

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Great work atmosphere and company culture

Cons

Be aware of corporate politics especially in current changing times. These did not occur but the tide is changing. Generally manageable.

Viewing 1954 - 1956 of 2,130 Reviews

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Jobs at Royal Caribbean Group

2026 Summer Internship | MBA Corporate Strategy

Analyst, Revenue Management

Senior Product Owner (RCI Ship Portfolio)

Analyst, Data SSC Operations

Miami, FL

View job