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      Royal Caribbean Group

      Engaged Employer

      Royal Caribbean Group reviews

      3.9

      67% would recommend to a friend

      (2,123 total reviews)
      avatar

      Jason Liberty

      74% approve of CEO

      69% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.4

      Work/Life balance

      3.4

      Senior management

      Royal Caribbean Group has an employee rating of 3.9 out of 5 stars, based on 2,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Sep 7, 2016

      Great place to work!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Royal Caribbean offered me the opportunity to utilize a number of different skills working with a number of different departments on a daily basis. The most rewarding was the recognition and frequent promotions that I experienced moving from a shipboard career quickly up to management and then in to the shoreside office.

      Cons

      I found for me personally it was very hard to establish a work life balance. I was constantly traveling, which I LOVED, but it makes it very difficult to build a life. As well, Miami is a difficult town to move to and build a network if you are not originally from there.

      2.0
      Jun 12, 2016

      Run away.. Quickly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock options, good benefits, that's it

      Cons

      Middle management, micromanagement, politicing

      3.0
      May 1, 2016

      Benefits are great... but the culture and treatment of employees leaves a lot of room for development.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits packages, great base pay, some schedules in some departments are great. There is lots of promotion potential to an extent, but you will hit a glass ceiling.

      Cons

      Chaotic, poorly managed. The supervisors are not the best bunch that the company has to offer, but it's often people who suck up that get promoted into higher positions, not the ones who do the best job or are deserving. The attendance policy is very strict. They do whatever they can in order to avoid paying out incentive. They have very high expectations for some employees and low expectation for others and the cultures in different offices creates a lot of friction. People feel that one call center has less expectation that others and the training is very poor. The company seems to be pushing hard to outsource or move offshore to the Philippines and Guatemala, which creates a lot of stress on employees who wonder if they'll be laid off. Employees have 0 impact on decision and technology is lacking greatly, but the company has no intention to help it's employees do their jobs efficiently to meet their expectations. Richard Fain wants his company to be a Fortune 500, but they're ignoring the basics.

      Viewing 49 - 51 of 2,123 Reviews
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      ReviewsRoyal Caribbean Group reviews

      Glassdoor has 3,377 Royal Caribbean Group reviews submitted anonymously by Royal Caribbean Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal Caribbean Group is right for you.