Pros
Compensation is number one. Comparatively for the northwest region of the US it pays very well. I have very good supervisors who are competent and pay attention to the needs of their employees. For the most part my supervisors do a good job of communicating the objectives of the business unit I work in, so you have a clear understanding of what must be done to achieve the goals of the unit. Rockwell is doing very well at transitioning to a process controls company and are seeing positive growth in this area. As an employee I believe they could do more to involve us in the process initiative in terms of training and equipment.
Cons
If you a valuable asset to a particular group they make it very hard to leave to another position within the company. With the process push most employees, in tech support, have been left in the dark and supervisors will not purchase necessary equipment to learn the additional protocols such as field bus, modbus or anything outside of our own. I see an ever expanding number of jobs being transitioned to foreign countries and it is making life as a support engineer very difficult. Answers that use to take one day to receive are now taking 3. The language barier is very apparent. Customer satisfaction is for sure taking a hit.
