Robert Half reviews

3.6

66% would recommend to a friend

(7,909 total reviews)
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Keith Waddell

69% approve of CEO

55% positive business outlook

Robert Half has an employee rating of 3.6 out of 5 stars, based on 7,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Robert Half employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

8K reviews
1.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to move around a lot, for better or for worse. A terrible project/client is not forever, fortunately. However, you may miss the good ones once you've seen some of the bad ones. This can potentially be used as a handy networking tool, as you'll work with a variety of people in different industries. Some may even turn into full-time jobs depending on the client's hiring practices and needs.

Cons

Let's be clear about one thing. The Salaried Professional Consultant, Full-Time Consultant, or whatever names they're calling this role these days is nothing more than a perma-temp position. They call it "consultant" so that they can recruit better, more qualified talent into their candidate database so they have something of higher quality to sell their clients. Don't fool yourself into believing, like I did, that you are an actual "consultant" working for the world's largest temp agency. When I was recruited for this role, they told me that I'd be put up for a variety of roles in accounting and finance that would help me gain meaningful experience as I transitioned into this field. They told me that if I was not assigned to a client project, that I'd still get paid a minimum of 37.5 hours a week on "the bench". They told me they could only bring me in at an entry level salary due to my lack of experience. Here are all the things they don't tell you during the interview. You don't get a choice in the projects you're assigned to. Sometimes you'll have multiple interviews with a variety of clients and projects. Some will sound better than others, and some will fit your skills and experience and goals much better than others. However, you will not be given a choice in where they assign you. Assignments are very much a first come, first serve basis. If the worst client project wants you on and they reach out first, that's where you go. Even if the location is not good for you, if that's the first client to call back on you, that's likely where you'll wind up. If it's not a good fit for your skills, experience, or goals, as long as it's the first client to call back on you, that's where you'll go. They bring you in at a low salary to pad their margins, not because you're a less valuable contributor. Out of the assignments I've had, none have been entry level even though that's what they told me I'd be limited to. All my assignments have been senior level roles. And all paid significantly more ($20k+) than what I was making based on job postings and salary data. So be prepared to be severely underpaid for the type of work you'll be doing for them. Again, they love to use the title "consultant" when explaining how valuable you will be to them and their clients. But the clients treat you like temps, not consultants. The last client I worked with rarely had any communication with us or RH, and did not care for any of our insights. We were merely a means to an ends. Don't fall for the "consultant" job title. You are a perma-temp and that's how you may be treated by both RH and their clients. Do not think for a second that you'll have down time between assignments. The RH talent managers will throw you into any project, even if it's not a good fit, to avoid having you on bench and taking time to find you a good fit. And bench time applies even if you worked 4/5 days per week. For that one day you were on bench, you'll be paid up to the point where your total hours are 37.5. So if you clocked 32 hrs with the client, RH will only pay you for 5.5 hrs on the day you were on bench. Some of the RH talent managers/recruiters are fairly good in terms of hearing your concerns about an assignment and acting as a liaison between you and the client. But those are very few and far in between based on my recent experiences. First and foremost, it's important to remember that they are sales people. While some sales people maintain a certain code of ethics, others will say just about anything to shut you up and get you off their backs. There seems to be a lot more of these working for RH's consultant team than the former. There are no career opportunities to be had here as a "consultant". As you are treated as a lowly temp, you will simply bounce around from project to project until you decide to leave on your own accord for something that offers more stable, upward growth. Be prepared for a lot he said/she said and no accountability. RH constantly blames their clients for the lack of clarity or information they provide you about roles. If something turns out not as advertised, RH blames the client for not communicating appropriate details. On my last project, we spent two weeks painstakingly trying to troubleshoot client issues and conveyed issues to RH that we were having. RH couldn't get ahold of the client and we were simply told to deal with it. After the fact, my colleagues and I were told a lot of conflicting information from RH from what they told us before about the other negative feedback they received. The RH recruiters/talent managers simply cannot be trusted.

2.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The fact that I no longer work there.

Cons

Look - I don't need to provide a negative review for Robert Half to have a negative profile here. There are currently upwards of 2,000 reviews here and Robert Half sits at about a 3.4/5. Not good. I will, however, provide the most candid criticism I possibly can to ensure that my successors either mitigate the mistake of joining Robert Half or are at least well prepared to know the experience will suck. 1) Culture - To say the culture at Robert Half is bad would be kind. Every former employee I've ever spoken to and about 50% of the currently employed disgruntled employees seem to agree. 2) Benefits - "full health care benefits" is a massive stretch. You'll still be paying almost exactly the same amount for benefits that you would pay on the open market. The plans offered in the RHT group are also less than satisfactory. 3) Management - Management wants you to be a number, not a thinker. Don't do things their way and they'll fire you. I'm already aware of a few others that are on the chopping block currently. 3.5) Micro-management - "Why didn't you connect with 100 people over the phone this week?" "Why weren't you able to book 10-12 meetings every week?" "You shouldn't wear that color pants where the president of our region is in the office." "Don't use that word track." "Don't do this, do that." "We work until 5pm...don't leave until the "bell rings."" You can not make your own schedule. I tried to be there from 7am to 4:30pm one day and was pulled aside and lectured for 30 minutes about how we "stay until the bell rings." Yeah, you tend to get treated like you're in grade school. 4) Professional individuality non-existent - RHT way or the highway. Do not join RHT unless you want to sell off a script and make 100 mindless phone calls every day. 5) 2 a day "board" meetings to update the team on your plan, opportunities, etc. This is a massive waste of time and everyone on the team agrees. No one cares much about each others business, so updating 40 people on your daily activities seems a mismanagement of time. 6) Weak recruiting team. There are exceptions, but the majority of the recruiters are less than exceptional. 7) Lack of resources - recruiters don't even have Linkedin recruiter accounts (this could explain their mediocre recruiting capabilities - chicken, egg), salespeople aren't provided Linkedin sales navigator accounts, you'll be working entirely from a crappy MSFT Surface tablet, and your expenses will be scrutinized to ensure you don't spend over $25 per person at meetings 8) Client displeasure - I've never, ever, worked for a company before that has such a negative reputation in the market. I've been yelled at, hung up on, and quite frankly told, "We had a horrible experience with RHT and will never work with you again." 9) Lack of defined sales territories - I'm convinced RHT does this on purpose to generate a sense of competition. Albeit, negative competition. Account ownership doesn't exist. You could MAYBE own a contact at a company, but even if you do business with a certain account, that doesn't mean 15 other people aren't also going to be calling that same account. In just 9 weeks I had a ton of people ask me to stop calling, remove them from lists, etc. explaining they get 10+ calls from JUST RHT every day. If I sound like a disgruntled employee who was just fired after 9 weeks, I am. I've never worked for a company that invests so little in developing its employees. RHT expects you to be EXACTLY what they want. They discuss a 6 to 12 to 18 month ramp-up period where you'll build pipeline and develop accounts however you see fit. They mentioned a long leash, saying you'll have room to foster your sales style. All of this is entirely BS. You won't even make it to the end of the 13-week "training" program if you're not doing things how they want you to do them. I say "training" because there is VERY little training involved - only about 3 days.

5.0
Aug 17, 2017

Field Recruiting & Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Expectations are clearly outlined; regular check-ins to discuss performance and strategies for success; management-initiated training along with access to self-paced training resources

Cons

Several hours a day spent on the phone talking to prospective and current candidates or clients

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Robert Half Response
8y
Thank you for your 5-star review. It's great to hear that Robert Half supports you in your career. We're glad that you're taking advantage of the company-sponsored training resources to further your professional growth.
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