It’s long but you’re going to want to read the whole thing.
Everything in this review is specifically about the RHT San Jose branch. None of these statements have anything to do with any other LOB including the creative group.
Before you can make any commission here you have to get off of STEP (a program that management will be extra shady and not upfront with you about). Now that you know what STEP is it’s important to know that only 1 salesperson has successfully completed this program under the current management. ONLY ONE. There is no plan for growth here, there is no sustainability, there is ZERO leadership, zero accountability and management is humorous at best.
There are little to no incentives here, absolutely no follow through with what is promised and no action taken to implement things that are put in place. Robert Half has what they like to call “producing managers” which means you compete directly with your manager. If I am to compete directly with my manager, you might ask what is it he/she can do to help my performance in any way? The answer is nothing. Back to STEP for a minute, let’s say you’re on STEP and you flip an order to perm or say 5 or even 20 orders to perm and let’s say they ALL get filled at 30% fee with super high salary requirements. Ask me how much the salesperson who is on STEP profits from that….ZERO. So they (management) thought hey we need to compensate these guys for their perm flips. They said it, they said it again, they even had this grand idea of giving out gift cards once. Ask me what we got for the perm flips….NOTHING.
Back to “producing managers”. There’s 2 teams here development and support as well as a perm team that handles direct hire. While everyone sticks to his or her territory and business function (dev or support) the branch manager (or “Assistant Vice President”) who competes directly with you sells development, sells support and how about territory? Doesn’t matter to the BM, I’ve watched he/she sell inside outside across up and down different territories with no consequences.
The branch manager controls almost all if not all of the accounts who are giving RHT constant business. Let’s recap, the BM works dev, support, has all the good accounts and isn’t limited to a territory. Is this sounding unfair yet? Well it gets better, if you decide to speak up and let the Regional VP know that these actions are hurting the teams individual business she will do nothing. She will tell you to your face “oh well Bob will always be Bob” (name changed) and she said exactly that. Is that a sick joke? It gets to a point where you have to wonder who these people (management) answer to when everyone in the office complains about the same thing and not a single thing is changed.
We have lost COUNTLESS employees here. The old Manager of support couldn’t do his job because the BM wouldn’t stop working support roles. The BM has said time and time again that they were going to stop working support and he/she continues to work support in subtle sneaky little ways like getting a support role and putting it on the dev board.
If something is wrong in the office they will always ask you “who” first rather than why or what. They are more concerned with WHO is saying certain things rather than WHY they are saying certain things. They have asked me about my colleagues in 1on1 meetings and will try to lead the witness big time. They have asked me how I felt about certain colleagues and when I said he/she is fine they say “well some people have been saying that he/she is negative how do you feel about that?”. Are we here for me or for someone else?
You work day in and day out to put money in managers pockets. I know people that have brought in over $300k in revenue for this company and don’t have a dime of commission to show for it. I’m never one to put down a previous employer but in this case I felt it was my responsibility to let anyone who has even an ounce of consideration to work here know what you’re getting into.
