River Island reviews

3.5

56% would recommend to a friend

(2,965 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.5 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Good discounts on clothing, lots of overtime opportunities, nice products, well structured with opportunities to move up in ranks, keep employees well informed on sales goals

Cons

too many employees, I saw new employees almost every other day, and yet the store seemed to always be understaffed.

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River Island Response
11y
Thanks for your review :)
1.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

There was a supplement for uniform that let me look presentable for the (unadvertised) crazy hours I was working. The other sales assistants who joined at the same time as me were lovely too.

Cons

Management is a disgrace who leave you feeling victimised and disrespected. I was personally victimised by one of the managers to a point of real depressing emotion. The training is abysmal and those with the lowest pay are usually lumbered with the most work.

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River Island Response
10y
We're sorry you felt this way, thanks for your feedback.
3.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

generous discount when I worked there years ago good experience generally nice people

Cons

management in some stores a bit "cliquey" put staff in positions off authority/responsibility but don't recognise or reward this with appropriate wages/job titles (eg every week put you in sole charge of a department, doing the work that a senior sales assistant/junior manager would do however you get paid the same as the staff you are supervising) however management would be quick to point the finger at you if something went wrong - all the downsides of a senior sales job without the reward! If you ask for the reward you are laughed at!

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River Island Response
9y
Thanks for leaving a review
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Glassdoor has 3,205 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.