Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

56% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 203 reviews)); "The people I worked with were nice and friendly" ((in 174 reviews)); "Great Team and always helpful" ((in 128 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 225 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 114 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

Compare reviews

3.5

56% would recommend to a friend

(2,965 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.5 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 19, 2013

Good Style but bad quality.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good style of clothing at reasonable prices

Cons

Very bad quality of clothing almost all clothes shrink in the wash, and staff are treated badly and are stressed as there is not enough staff employed to share the workload and puts more pressure on employees work.

River Island Response

11y

Thank you for your comments on River Island

4.0

Jan 6, 2013

Tough but Fair

Deputy manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic discount Great Training set me up for my whole retail career

Cons

Expectations are ridiculously high sometimes

River Island Response

11y

Thanks for your review on River Island.

4.0

Dec 19, 2012

Christmas Temp Sales Adviser

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable company with great managers and well trained staff, good staff discounts, great and exciting workplace.

Cons

Salary could be a little bit better!

River Island Response

11y

Thanks for your review :)

Viewing 2947 - 2949 of 2,965 Reviews

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Jobs at River Island

Assistant Merchandiser

Portsmouth, South East England, England

£12 - £13 /hr

(Employer provided)

View job

Visual Display Merchandiser- North of England

Reino Unido

View job

Sales Advisor

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job