Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 190 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 132 reviews)); "You will get good benefit and they care their staff very much" ((in 63 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 174 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 111 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 62 reviews)); "Don’t get paid for breaks and low salary" ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Sep 21, 2014

Without doubt the best part of the job is work colleagues.

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Well I usually liked the music, that was pretty good. the friends your make there are always a laugh, and what get you through the day. And I can't really complain about receiving basically free clothes. To be honest overall it is easy money and one of the easiest jobs I've had.

Cons

Pressure from customers who are demanding, especially when in a big store like the Arndale, and especially when you are a boy who doesn't care much for ladies fashion but that's where you work. Without proper knowledge of the women's complicated world of fashion, it's pretty hard. I left because I moved to Spain, but could have worked there for a bit longer. I felt like there was no incentive whatsoever for me to travel to work. There was nothing (other than work mates) that made me want to carry on working there at all, so I left to find work closer to home. Moving from Uni to home is a right task as well, which in the end I decided it's just easier to work in the city when I moved home for Uni.

River Island Response

10y

Thanks for taking the time to submit a review. We'll take your feedback on board.

3.0

Sep 19, 2014

Ok

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

The good things are free uniform and 30% discount

Cons

We are forced to clean and hoover even though cleaners and employed we still as sales advisors have to do it.

River Island Response

9y

Thank you for your review. Our pay is in line with the current living wage rates. If you feel you are being mis-treated, please feel free to get in touch with HR

4.0

Sep 19, 2014

Fun and amazing job with some amazing people

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Easy to work around with cool people and outgoing people. They also offer great staff benefits including 28 days paid holiday per year and free seasonal clothing allowance.

Cons

Some managers are hard to deal with and they don't do much work which demotivate someone like me.

River Island Response

10y

Thanks for your feedback!

Viewing 2851 - 2853 of 2,970 Reviews

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Jobs at River Island

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Assistant Merchandiser

Enniskillen, Northern Ireland

People & Service Team Leader

Magherafelt, Northern Ireland

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River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Without doubt the best part of the job is work colleagues.

Ok

Fun and amazing job with some amazing people

Top companies for "Compensation and Benefits" near you

Jobs at River Island