Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 190 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 132 reviews)); "You will get good benefit and they care their staff very much" ((in 63 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 174 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 111 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 62 reviews)); "Don’t get paid for breaks and low salary" ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 12, 2014

Fast paced challenging high fashion retailer with a buzzing atmosphere.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Free uniform, great discount, being part of a fashion forward business.

Cons

Need to be flexible as to support the business needs. Too many different opinions on different aspects of the store can cause extended workload for teams and can be frustrating. Not enough hours in a day. 😕

River Island Response

11y

Thank you for your review and lovely to hear you are enjoying your time at River Island.

3.0

Sep 29, 2014

A good first step into fashion retail

Sales advisor/river island

Recommend

CEO approval

Business Outlook

Pros

30% Discount Improves peoples skills raises confidence

Cons

Managers can be rude and or demeaning No incentives for above average performance No progression for part-time staff

River Island Response

10y

Thanks for taking the time to submit a review. We'll take your feedback on board.

5.0

Sep 22, 2014

A very satisfying career for those that like to be challenged.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

River Island is going places. Everyone has a role to play. There is a stable, experienced management team.

Cons

You get out what you put in. Not for those that want an easy ride.

River Island Response

10y

Thanks for taking the time to submit a review. We'll take your feedback on board.

Viewing 2848 - 2850 of 2,970 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job

People & Service Team Leader

Magherafelt, Northern Ireland

View job