Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 190 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 132 reviews)); "You will get good benefit and they care their staff very much" ((in 63 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 174 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 111 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 62 reviews)); "Don’t get paid for breaks and low salary" ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Oct 28, 2014

Working at River Island was fast-paced and friendly

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

It was very friendly, interesting to learn about the company and they had great values that I didn't know about before working there.

Cons

It got very busy and the payroll system could be better.

River Island Response

10y

Thanks for your feedback, we're glad you enjoyed your time with us

1.0

Oct 26, 2014

Degrading, micro managed and bitchy environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

working at River Island encouraged me to leave my job as it was making me unhappy to pursue my own career

Cons

head office managerial positions thought highly of themselves and made shop workers feel inadequent, training and full job descriptions were not given properly and head office retail and visual need to both work together to create a better atmosphere and working together forward.

River Island Response

10y

Thanks for your feedback, we'll take it on board.

3.0

Oct 21, 2014

Seasonal Sale Temp Experience

Temporary sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Staff discount after 7 weeks of working there (although everything I bought ended up going in the sale right after!) - Relatively easy job, just made sure that the rails were tidy, checked tags, manned fitting room, and helped customers if they had any questions. Didn't use till as it would require further training and I was only employed on a temporary basis. - Colleagues/managers were quite friendly and nice, although they probably didn't get to know me very well since I wasn't there very long

Cons

- As a temp, there wasn't much of an opportunity to move up the ranks, or learn much beyond the simple tasks I was given. - Can't use staff discount on sale items. - Same soundtrack for weeks on end, it was good music but a bit monotonous!

River Island Response

10y

Thanks for your feedback, we're glad you enjoyed your time with us

Viewing 2842 - 2844 of 2,971 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Enniskillen, Northern Ireland

People & Service Team Leader

Magherafelt, Northern Ireland

View job

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Working at River Island was fast-paced and friendly

Degrading, micro managed and bitchy environment

Seasonal Sale Temp Experience

Top companies for "Compensation and Benefits" near you

Jobs at River Island