Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 201 reviews)); "The people I worked with were nice and friendly" ((in 173 reviews)); "Great Team and always helpful" ((in 127 reviews)); "You will get good benefit and they care their staff very much" ((in 66 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 218 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 186 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 63 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jul 17, 2015

Great

Reatil assistant

Recommend

CEO approval

Business Outlook

Pros

Discount Banter Great staff Wage for Under 21's high

Cons

None as its a great place to work

River Island Response

10y

Fabulous, thanks for your review on River Island. We are pleased you enjoyed your time with us.

2.0

Jul 13, 2015

worst place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

uniform allowance meant free clothes store discount of 30% meant being able to get clothes cheaper

Cons

roughly £4 per hour for a challenging and tiring job managers don't actually do anything just stand and boss people around unreal amount of pressure put on the young part time workers to increase sales use humiliation tactics to attempt to motivate staff members when it comes to booking holidays not everyone is treated equally

River Island Response

10y

Sorry to hear that you did not enjoy your time at River Island - we have listened to your comments.

3.0

Jul 13, 2015

river island

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Uniform allowance. Friendly people Everyone is understanding Good team work

Cons

No area for career progress Slow in progressing staff

River Island Response

10y

Fabulous, thanks for your review on River Island. We are pleased you enjoyed your time with us.

Viewing 2785 - 2787 of 2,971 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Merchandising Admin Assistant

Product Data & Onboarding Assistant

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

worst place to work

river island

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Jobs at River Island