Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 200 reviews)); "The people I worked with were nice and friendly" ((in 169 reviews)); "Great Team and always helpful" ((in 121 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 181 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 109 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 64 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jul 31, 2015

Sales Advisor

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Had an €81 budget for uniform and loved working with the staff all very helpful with each other.

Cons

Not given that much training just thrown in and learned from your mistakes.

River Island Response

10y

Thank you so much for your review, I have passed your comments back to the teams

3.0

Jul 31, 2015

sales advisor

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

beautiful products with a decent staff discount and uniform allowance. Opportunity to transfer to different stores when opportunities arise for career progression or if moving location.

Cons

management can take their stress out on staff especially after conference calls!, sometimes menswear can become quite short staffed as womenswear is the main focus of each store.

River Island Response

10y

Thanks for your comments, we will make sure that we listen to your suggestions :)

5.0

Jul 29, 2015

Best employer!! great perks

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Riverisland really treat you as a family, not just a number like other organisations. Their benefits such as 40% discount on FP, uniform, and flexibility in terms of hours, what more do people want. Ive worked here for nearly 2 years, it has been wonderful, i love my job, collegues, management and the staff perks. Management are understanding if you need more hours and will adapt if possible to suit the needs of the employee. In terms of the company i cannot fault, maybe some in store individuals can be. But the good outshines the bad.

Cons

The only downside is sometimes members of management dont show appraisal or encourage as much as they should and have "favourites" based on personal relationship however these "favourites" are often not half as efficient or good at their job than others and good workers get their efforts ignored.

River Island Response

10y

Thanks for your review and comments and your on going support

Viewing 2782 - 2784 of 2,971 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Merchandising Admin Assistant

Product Data & Onboarding Assistant

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Advisor

sales advisor

Best employer!! great perks

Top companies for "Compensation and Benefits" near you

Jobs at River Island