Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 178 reviews)); "Great Team and always helpful" ((in 133 reviews)); "You will get good benefit and they care their staff very much" ((in 62 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 61 reviews)); "Don’t get paid for breaks and low salary" ((in 45 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Nov 16, 2015

awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some staff were kind, no other positives

Cons

awful manager, believe he has been fired was underpaid was threatened to have wages taken off me manager didnt know my name

River Island Response

10y

Sorry that you did not enjoy your time with River Island, I will pass on your comments

1.0

Nov 8, 2015

Looks really do matter here.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Worked with lovely clothes, got to see what was coming in, could buy on sale items before the public. Music was ok

Cons

Manager was an absolute nightmare. Middle management were catty and let the employees they liked take longer breaks or leave early. Long hours on your feet. Had to look immaculate during every shift. Had to wear awful ear pieces and listen to other staff members shouting to each other all day while trying to speak with customers.

River Island Response

10y

Thank you for your review, I am disappointed that you did not enjoy your time with us. I will ensure that I pass your comments onto the relevant teams.

2.0

Nov 8, 2015

Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount - 40% Free uniform several times a year Co-workers were nice and friendly Offered a lot of overtime. Were sometimes flexible with hours Got discount of other shows within the shopping centre

Cons

Rude entitled bosses Overworked Basically minimum wage for under 18's even though they do the same work Treated like slaves - sent me on a coffee and lunch run for the managers even though it is not in my job description.

River Island Response

10y

Thank you for taking the time to post your review of your River Island experience - I will pass on your comments.

Viewing 2740 - 2742 of 2,971 Reviews

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Jobs at River Island

Merchandising Admin Assistant

Enniskillen, Northern Ireland

ASSISTANT BUYER GIRLSWEAR

United Kingdom

View job

Sales Advisor

Newry, Northern Ireland

Enniskillen, Northern Ireland

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

awful

Looks really do matter here.

Sales Assistant

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Jobs at River Island