Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 198 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 117 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 113 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jan 9, 2016

Senior retail manager

Brand manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, successful brand, potential progression opportunities

Cons

High expectations in more often than not unrealistic timescales or resources.

River Island Response

10y

Thank you for taking the time out to leave a review about your time at River Island :)

1.0

Jan 9, 2016

C

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Only writing anything in here because I have to write a minimum of 5 words, there are no pros.

Cons

Crappy working hours, crappy, ignorant management, minimum wage, boring, no atmosphere, unfriendly.

River Island Response

10y

I am disappointed that you did not enjoy your time at River Island, we are constantly reviewing the feedback and working on the various points were we can improve.

3.0

Jan 9, 2016

Working

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

I made some fabulous friends

Cons

Don't get paid enough,you don't get respect for what you do,some of the managers it had aren't good at recognising signs of unhappy staff

River Island Response

10y

Thank you for taking the time out to leave a review about your time at River Island

Viewing 2704 - 2706 of 2,971 Reviews

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River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Senior retail manager

C

Working

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