Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

56% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (396) , Sales Associate (317) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 171 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 67 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 216 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 177 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 113 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "It would be great if RI could be a registered living wage employer rather than a minimum wage employer." ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

3.5

56% would recommend to a friend

(2,964 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.5 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 7, 2026

Stressful environment with poor leadership and micromanagement

Wholesale assistant

Recommend

CEO approval

Business Outlook

Pros

sample sale and on site costa was the only perk really

Cons

- leadership acted like we where working in devil wear Prada as some huge designer instead of a mass producing high street retailor. - micro managed - at least 3 people on the department crying a week from stress - not invloved in meeting and process plan that would be used by or directly affect your work

4.0

May 1, 2026

Ok

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Discount Uniform Incentives Good team

Cons

Overwhelming hours No real progression available

3.0

Apr 22, 2026

Good people, Poor management

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

The best bit about RI is the people

Cons

Poor management, big workload with less team members, lack of support and training, high stress levels across the team

Viewing 16 - 18 of 2,964 Reviews

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Jobs at River Island

Strategic Partnerships Buyers Admin Assistant

Assistant Merchandiser

Bournemouth, Inglaterra

£12 - £13 /hr

(Employer provided)

View job