Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

56% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (396) , Sales Associate (317) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 196 reviews)); "The people I worked with were nice and friendly" ((in 176 reviews)); "Great Team and always helpful" ((in 123 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 30 reviews))

What are the cons of working at River Island according to real employee reviews?

"Poor management they give unreachable targets" ((in 252 reviews)); "Low pay and that’s all" ((in 217 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 181 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 111 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

3.5

56% would recommend to a friend

(2,964 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.5 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 1, 2026

Great coworkers and flexible environment with benefits

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Great coworkers; - Accomodating to fit in with your life (I have been studying alongside woking at River for 3 years); - great benefits to working there, like clothing allowances and discounts

Cons

- There isn't really any cons

2.0

Jun 1, 2026

Decent pay, but rostering can be unfair

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay is decent for work required

Cons

Rostering etc left up to store management, can be open to manipulation/unfair rosters

4.0

May 29, 2026

Good staff discount and lovely colleagues at the time of working!

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

At the time when I was working they had a good staff discount 40% I had lovely colleagues! They offered multiple different hours which was good as a student

Cons

As it’s retail there was good days and bad days. They might stick you on one station for your entire shift which can be boring

Viewing 4 - 6 of 2,964 Reviews

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Jobs at River Island

Assistant Merchandiser

Strategic Partnerships Buyers Admin Assistant

Seasonal Sales Advisor

Manchester, Inglaterra

£12 - £13 /hr

(Employer provided)

View job