Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 160 reviews)); "working with great people and teams in a environment with rich company culture." ((in 57 reviews)); "Great leaders and coworkers." ((in 51 reviews)); "Great company culture from Marriott and good HR." ((in 44 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 124 reviews)); "No work life balance in the food and beverage department" ((in 102 reviews)); "salary is low and very hard to get a promotion" ((in 90 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 65 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,960 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 22, 2010

Could be better quality of life

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good name Owned by Marriott so get you get discounted employee rates at many destinations world wide Good benefits

Cons

Very long hours with not the best pay short breaks or no breaks expected to come in on weekends, holidays at times Over worked, underpaid Not family friendly to mothers and/or fathers Quality of life could be better compared to other hotel companies

3.0

Dec 18, 2009

Prestigious Stress

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The name itself invokes a level of prestige and pride. Very well known and respected brand and company. Beautiful venues, great personnel, who are strenuously interviewed to meet the requirements of the company in the type of individual they are search for.

Cons

Very demanding of time. Hospitality as a whole demands a lot of time, sacrifice, and patience. Trying to live up to the name of the company and the expectations that accompany those sentiments is a very stressful endeavor.

4.0

Dec 3, 2009

Great people, great culture, but...

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. The people and the culture actually make you want to get up in the morning and go to work.

Cons

It's still the hospitality industry, i.e. salaries stink. Think you'll buy a house, drive a nice car, eat out at nice restaurants... think again. Other than that it is probably one of the best places to work.

Viewing 2938 - 2940 of 2,960 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Server Assistant (Shipboard)

Estados Unidos

View job

Concierge (Shipboard)