Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,959 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 12, 2012

Ritz Carlton

Recommend
CEO approval
Business Outlook

Pros

Great Company culture, values. Part of a strong parent company--Marriott International.

Cons

no work life balance for managers in operations. Demanding hours.

4.0
Jul 7, 2012

Best People Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Ritz successfully hires quality of character first and employment skills second.

Cons

Nothing negative to say, except I believe the Ritz is taking a back seat to the Four Seasons.

5.0
Jun 29, 2012

Best Job Ever

Recommend
CEO approval
Business Outlook

Pros

-Short shifts -Excellent pay especially in a tipped positions -Great company vision and culture -Always in great locations -Opportunity for growth -You feel great about what you do and the services you provide -Company provides uniforms, free employee cafeteria and others perks -Benefits are excellent -Hard work and great work are rewarded

Cons

-Seasonality -Desire for homogenization of staff makes workplace stagnant -Clientele are the "haves" of the world and have very high expectations -You have to start at the bottom, seniority rules

Viewing 2920 - 2922 of 2,959 Reviews

Glassdoor has 3,524 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.