Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 12, 2013

Front Desk Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits. The clientele is mostly high end and grateful for the level of service

Cons

Incredibly long hours and ever changing staff. Most FD agents just see their position as a stepping stone so there is constant retraining.

5.0
Mar 8, 2013

amazing people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everyone is friendly and cares for each other but at the same time strict in making sure job is done well

Cons

everyday tasks may get mundane

5.0
Mar 2, 2013

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits people and properties

Cons

Higher room rates caused closure in bad economy

Viewing 2884 - 2886 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.