Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 142 reviews)); "working with great people and teams in a environment with rich company culture." ((in 59 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Great leaders and coworkers." ((in 46 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 192 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 136 reviews)); "No work life balance in the food and beverage department" ((in 102 reviews)); "salary is low and very hard to get a promotion" ((in 83 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Feb 13, 2013

Great place to work for people who wants to do career in hospitality industry.

Guest relations

Recommend

CEO approval

Business Outlook

Pros

Even front line employees have a great amount of freedom on how to do things. Plenty of training, opportunity to do cross training in other departments. Great growth opportunities as the company prefers to promote own employees instead of taking somebody from outside. Good staff food.

Cons

All usual cons of hospitality industry; dealing with rude or drunk customers, shifts, working on week-ends etc.

4.0

Feb 13, 2013

Progressive and detail oriented

Senior manager, human resources

Recommend

CEO approval

Business Outlook

Pros

Structure, resources, and management talent. Properties are second to none, details are truly managed to the microfilm and milimeter

Cons

Large network, length of communication of efforts and results

4.0

Feb 11, 2013

Oh the places you'll grow

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Benefits, training, branding/ resume builder, experience, challenges will force you to grow, no hand holding, VIP's, awesome teamwork, Some really awesome leaders (as with anywhere), good cross departmental relationships

Cons

Work life balance, (as with anywhere people can be burned out), contrary to popular belief they do not always pay the highest salaries do your homework and ask for what you really want, lack of respect for employees when it comes to hourly staff communication

Viewing 2836 - 2838 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

Estados Unidos

View job

Server Assistant (Shipboard)

Estados Unidos

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work for people who wants to do career in hospitality industry.

Progressive and detail oriented

Oh the places you'll grow

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton