Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 142 reviews)); "working with great people and teams in a environment with rich company culture." ((in 59 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Great leaders and coworkers." ((in 46 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 192 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 136 reviews)); "No work life balance in the food and beverage department" ((in 102 reviews)); "salary is low and very hard to get a promotion" ((in 83 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Feb 20, 2013

Too many new "ideas" get in the way of taking care of our guests

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Career opportunities International opportunities Friends and Family discounts Benefits

Cons

Salaries are not competitive with industry A lot of internal politics Lack of focus on guests experiences with increase focus solely on bottom line Lacking work/life balance

4.0

Feb 18, 2013

A company that takes care of its people.

Bartender

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Always finds you hours.

Cons

Pressured into working long hours and holidays. Management receptiveness.

2.0

Feb 17, 2013

Good Benefits and Pay if You Don't Mind Being Married to Your Job

Server

Recommend

CEO approval

Business Outlook

Pros

As in most service industries, the vast majority of your money is made in tips (cash), and they feed you very well and provide and clean all your uniforms. Good travel benefits-many times you can stay at a nice Marriott for $39 per night. Very good tips during high season-at least $200-$250 per day.

Cons

They basically own you and treat you like a slave. Be prepared to deal with some of the most rude, unpleasant, and demanding guests you could possibly imagine. Forget about family/social life, as your schedule changes every week and always includes weekends.

Viewing 2833 - 2835 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

Estados Unidos

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Hotel Manager (Shipboard)

Estados Unidos

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Too many new "ideas" get in the way of taking care of our guests

A company that takes care of its people.

Good Benefits and Pay if You Don't Mind Being Married to Your Job

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton