Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 302 reviews)); "Fun! Good pay and hours" ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 57 reviews)); "Great leaders and coworkers." ((in 53 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 134 reviews)); "salary is low and very hard to get a promotion" ((in 95 reviews)); "No work life balance in the food and beverage department" ((in 94 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Dec 25, 2013

Great place to learn the service industry

Doorman

Recommend

CEO approval

Business Outlook

Pros

Very customer and employee centric. Ladies and gentlemen serving ladies and gentlemen

Cons

Long hours and weekends and holidays.

4.0

Dec 24, 2013

Team driven company centered on exemplary customer service.

Paymaster

Recommend

CEO approval

Business Outlook

Pros

Train the finest ladies and gentlemen in the hospitality industry.

Cons

Not all departments walk the talk of the company philosophy.

4.0

Dec 16, 2013

Friendly environment, great benefits.

Cook iv

Recommend

CEO approval

Business Outlook

Pros

Many different opportunites, company cares about their employees, breaks were given at appropriate times. Staff meals prepared by banquet kitchen served to all employees. Staff were friendly and helpful especially to new employees. Environment was kept clean and easy to work in.

Cons

Work-life balance. Required to work overtime quite often. Staff did not seem that motivated to work at times. Although the benefits were great, starting pay was lower than most.

Viewing 2833 - 2835 of 2,962 Reviews

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Jobs at Ritz-Carlton

Assistant Maintenance Supervisor

Apartment Leasing Consultant

Deckhand - AB (Shipboard)

Estados Unidos

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Activities & Events Associate (Shipboard)

Estados Unidos

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to learn the service industry

Team driven company centered on exemplary customer service.

Friendly environment, great benefits.

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton