Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 286 reviews)); "This job offered great pay and was straightforward." ((in 154 reviews)); "Excellent Training and knowledge of customer service" ((in 65 reviews)); "working with great people and teams in a environment with rich company culture." ((in 55 reviews)); "Great leaders and coworkers." ((in 51 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 62 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Mar 6, 2013

Former Bartender Ritz Carlton Amelia Island

Bartender

Recommend

CEO approval

Business Outlook

Pros

great company benefits paid vacation traveling was easy with room rates.

Cons

I was with the company for 3 years.. everyday of the 3 years I was treated like a dog. even when I was pregnant. no respect what so ever for anyone. I finally left the company with a heavy heart but head held high.. if they didn't want you working there.. they found a way to get you out.. Dirty Dirty.

5.0

Mar 2, 2013

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits people and properties

Cons

Higher room rates caused closure in bad economy

5.0

Mar 1, 2013

Great Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture is amazing. Great people and an environment that constantly allows you to grow and learn. Excellent Benefits On site meals provided They emphasis employee engagement always look to exceed standards for work environment.

Cons

The hours can get a little crazy during peak time but that is the nature of the business. Salaries are comparable to others in luxury hotels, but hospitality overall does not have the most lucrative salaries.

Viewing 2827 - 2829 of 2,962 Reviews

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Former Bartender Ritz Carlton Amelia Island

Great

Great Culture

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