Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 294 reviews)); "Good pay very very good" ((in 161 reviews)); "Excellent Training and knowledge of customer service" ((in 70 reviews)); "working with great people and teams in a environment with rich company culture." ((in 55 reviews)); "Great leaders and coworkers." ((in 50 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 200 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 132 reviews)); "No work life balance in the food and beverage department" ((in 100 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jul 13, 2013

It's a good place to work if you've chosen hospitality as your career

Banquet server

Recommend

CEO approval

Business Outlook

Pros

If you've chosen to work in hospitality, this is probably one of the best places...Flexible schedule, good friends, good pay

Cons

Hospitality job...therefore employees are easily disposable

2.0

Jul 12, 2013

Leadership is causing low morale among employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful location Travel discounts Decent benefits

Cons

New leadership has not connected with hourly (line) staff. Changes are made and then re-changed with very little notice to employees. The new owners are treating the hotel like a private playground, making changes on a whim. Existing employees are being passed over for promotions because a leader wants to bring in new people without actually evaluating the existing employees. All of this has caused employee morale to deteriorate quickly since the first of the year.

4.0

Jul 6, 2013

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great money, flexible schedule to go to school or see your kids.

Cons

You will work all holidays and have to take your vacations in the off season.

Viewing 2803 - 2805 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

Estados Unidos

View job

Server Assistant (Shipboard)

Estados Unidos

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's a good place to work if you've chosen hospitality as your career

Leadership is causing low morale among employees

Great place to work

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton