Leadership is causing low morale among employees - Anonymous employee Ritz-Carlton Employee Review

New leadership has not connected with hourly (line) staff. Changes are made and then re-changed with very little notice to employees. The new owners are treating the hotel like a private playground, making changes on a whim. Existing employees are being passed over for promotions because a leader wants to bring in new people without actually evaluating the existing employees. All of this has caused employee morale to deteriorate quickly since the first of the year.