Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 30, 2014

Wish I still worked here!!

Recommend
CEO approval
Business Outlook

Pros

Beautiful environment, great people to work with, wonderful guests, and discounts when staying at other properties owned by Ritz-Carlton and Marriott

Cons

Working on the weekends and holidays, but bigger tips were always made on those days!

2.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Team that is excited to work, but no support from management...

Cons

Absolutely no support from management. I was excited to move up, and take my place in management, but I didn't receive any support at all or help.

1.0
May 25, 2014

Not my kind of company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of hotels around the world

Cons

Very rigid management system, they try to indoctrinate you and brainwash you to join their cult. Line staff manage upwards, the top management have no say, otherwise they nark on you on the employee tel line.

Viewing 2800 - 2802 of 2,964 Reviews

Glassdoor has 3,529 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.