Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great emphasis on customer service. Employees are always empower to do what it takes to make guest happy.

Cons

Long hours . Limited work life balance

5.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

the way how they treat us as we are ladies and gentleman we have chosen you because you are hero and deserve this position

Cons

there is many competitions actually and as we are chefs we love challenges..

2.0
May 31, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits and cheap rooms

Cons

Managers befriending workers. Same as any workplace. Not all are treated the same if your not tight with management. Protocol is the apron management hides behind when there is a clash of personalities. Good employees that dont kiss butt are pushed aside like dirty laundry. Also snooping is prevalent in your private life through social media sites. Thats just wrong. They state one credo for employees but operate by another. As with any other place of employment some places are good to work and others not so good. I am sad that I ended up in one of the bad ones after my transfer. I know that when I give my notice they will want to make things right but so sad to say too late!

Viewing 2797 - 2799 of 2,964 Reviews

Glassdoor has 3,529 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.