Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 281 reviews)); "Fun! Good pay and hours" ((in 150 reviews)); "They offer great training and a company that will look great on a resume." ((in 72 reviews)); "Great leaders and coworkers." ((in 55 reviews)); "working with great people and teams in a environment with rich company culture." ((in 53 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 94 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 62 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 6, 2013

Good work environment, lovely co-workers, starting salary in hospitality is low

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Co-workers are nice and managers encourage growth within the company. You are working at one of the very best hotels in Singapore.

Cons

Pay is low for the amount of hours that is required of you.

3.0

Sep 6, 2013

Experience of a life time. Great company to work for.

Senior group accounts coordinator

Recommend

CEO approval

Business Outlook

Pros

The Ritz-Carlton employee promise is its core to its ladies and gentlemen. They truly operate off their core values.

Cons

Some downsides are its still hospitality and guest are always going to be difficult. Ritz-Carlton is not the best paying company in the world and it takes a long time to earn a wage you can live off of.

5.0

Sep 2, 2013

Long term employee - great company, strong culture

Human resources director

Recommend

CEO approval

Business Outlook

Pros

amazing culture, selection and training is key, amazing colleagues

Cons

long hours, hard to maintain balance of life

Viewing 2788 - 2790 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

Estados Unidos

View job

Hotel Manager (Shipboard)

Estados Unidos

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good work environment, lovely co-workers, starting salary in hospitality is low

Experience of a life time. Great company to work for.

Long term employee - great company, strong culture

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton